Customer Surveys

O.K. I work for a propane company which supplies fuel to commercial and residential customers in a limited area. Right now we have sent out surveys to customers to help improve our service and to get a feel for how we are doing as a company. This was brought on by the owners own brother starting up a new propane company and trying to steal customers by lying and manipulating and installing sub standard equipment at a lower price. So basically the fun part of our day right now is opening and reading these returned surveys. There are about 45 per day so far, we all stand around and wait to see what comments are made. So I thought Iwould share a few of the comments we have recieved. For the most part good reviews. Customers answer on a scale from 1 to 5

Question: The people who answer the phones are polite and courteous. (this is my job)
Various answers: Very rude you could improve your service by getting new office help (ouch)
Very polite, they are my friends (love her)
Question: Driver is proffessional when entering my property.
Answer: The driver is lazy he won't crawl thru our fence to reach the tank.(REALLY)
Your diver is not allowed on our property.(they must not like to pay their bill)

The title is Africa Speaks

So I already messed up,, the movie name is Africa Speaks.

inspiration

O.K, I couldn't sleep last night so I decided to start this blog, the name is because my moms uncle made the first sound movie from africa back in 1930, titled Arica Speaks, the strangest adventure ever filmed, pretty much describes my life at home, at work and in general. So the uniqueness of the place I work compells me to blog about it. I am a secretary (Ha) at a company where there are only 2 female employees, and we dont get to work together because we work different days. So if you can imagine its kinda crazy here with all guys and it might be fun if I wasn't older than all of them and so I am a mom at work and at home.